You have a contact form on your website, right? Great. Today I want to show you how to create a redirect so that when a visitor fills out the form, they’re automatically redirected to a thank you page. (It sounds a bit complicated, but I promise, it’s not.)
But wait, why do you want to do this? Why isn’t the message “your message has been sent” enough?
Because you’re ready to go to the next level and engage your visitor even more. You know that you need to make your site as user friendly and easy to understand as possible and you definitely don’t want to leave your visitor hanging. You want to continue to engage with them for as long as possible, guiding them through your website and giving them ample opportunity to get their questions answered and needs met.
Let’s get started.
Create a new page
Create a new page titled Thank You or Thanks.
Take a look at the list below and include whatever makes sense for you and your business. Think about your goals for the site — what do you want your visitor to do after they fill out your contact form?
- Be helpful. Include a short sentence thanking the person for filling out the form, information on what will happen next and when they can expect to hear from you
- Then, include:
- A way to schedule a call or request a quote
- How to follow you on social media
- A list of recent blog posts
- A way to sign up for your newsletter or email list (if you haven’t already added it as option on the contact form)
You don’t have to include all of the above — just a few options to engage your visitor a bit more.
Save, publish and view the page, then copy the address.
Adding the redirect
Now go to your contact form. If you’re using Caldera forms, find the processors option. Add a processor and choose the redirect processor. This redirects a user to a URL on successful submit. Add the URL to your thank you page and save the form.
Now test it out! Go to your contact page and fill out and submit the form. Are you redirected? Great! See how easy that was?
Other ideas for visitor actions
If you’d like additional ideas for calls to action for other types of visitor actions, sign up to get my free guide Don’t Leave Your Visitor Hanging. In it, I talk about what to do when someone visits your home page, your services page, schedules a call and more.
Rather watch? Here’s a walkthrough below.